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Effective Date: January 15, 2026

Privacy Policy

Bitcoin Neu India Private Limited ("Company," "we," "us," or "our") values the privacy of every individual who visits our website and uses our digital services. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit www.bitcoinneu.com ("Website") or access our mobile or web-based services.

1 Information We Collect

  • ๐Ÿ‘ค Personal Information: Name, date of birth, contact number, email address, residential address, PAN, Aadhaar, and any other identification data for KYC purposes.
  • ๐Ÿ’ณ Transactional Information: Wallet addresses, deposits, withdrawals, and transaction history.
  • ๐Ÿ“ฑ Device and Usage Data: IP address, browser type, device identifiers, and cookies.

2 Use of Collected Information

  • โœ…Verify identity and comply with KYC/AML requirements.
  • ๐Ÿ’ธFacilitate and execute transactions.
  • ๐Ÿ”’Maintain platform security and prevent fraud.
  • ๐Ÿ“งCommunicate important updates, account alerts, or promotional information (subject to your consent).
  • ๐ŸŽฏImprove and personalize the Website and related services.

3 Data Protection and Retention

All sensitive information is encrypted and stored on secure servers. Data is retained for as long as required under Indian law or for legitimate business purposes. We implement firewalls, multi-factor authentication, and periodic audits to prevent unauthorized access.

4 Sharing of Information

  • โš–๏ธRegulatory authorities, enforcement agencies, or government bodies when required by law.
  • ๐ŸคVerified third-party vendors providing KYC, payment, analytics, or technical supportโ€”bound by confidentiality agreements.

We do not sell or rent your personal information.

5 User Rights

  • ๐Ÿ‘๏ธAccess, review, and correct your information.
  • ๐Ÿ—‘๏ธRequest deletion of your data, subject to legal retention requirements.
  • โŒWithdraw consent for non-essential communications.

6 Cookies

We use cookies to enhance user experience, monitor usage, and improve functionality. You can disable cookies through your browser settings.

7 Policy Updates

This Privacy Policy may be revised from time to time. Updated versions will be posted on this page with a new "Effective Date."

Contact for Privacy Matters

Grievance Officer:
Compliance Department, Bitcoin Neu India Private Limited

privacy@bitcoinneu.com

Registered Office: Godrej Waterside, 12th Floor, Tower 2, DP Block, Sector-V, Bidhannagar, Kolkata โ€“ 700091